Questions about PDF downloads, Pattern Keeper files, DMC color keys, ordering, gifting, refunds, and how ThreadingOurJourney patterns work.
After payment, the confirmation page prepares secure PDF links for your order. We also email private delivery links to the purchase email. If you are signed in, or later connect the purchase to an account using the same email, the patterns appear in My Patterns for easier re-downloads.
Yes. Use the secure links from your delivery email, or sign in with the purchase email to find connected orders in My Patterns. We recommend saving a copy of your PDFs to your own device as a backup.
No, you can buy as a guest. You'll receive your patterns through a private email link, and you can always come back to download them through the link in your purchase confirmation. If you'd like to keep all your patterns in one place across multiple orders, you can optionally create a free account at any time — including after purchase.
Yes. Mark an item as a gift in your cart or start from the Gift a Stitch page. Checkout collects the recipient details, then sends them an e-card with secure pattern links after payment.
Check your spam or promotions folder first. If you bought while signed in, open Account → My Patterns. If you checked out as a guest, use the delivery recovery page or email contact@threadingourjourney.com with your purchase email and order reference.
Each pattern includes a printable full chart, and a one-page full-design reference for easy viewing on paper or tablet. When the design supports it, you'll also receive a Pattern Keeper file for tracking your progress. All files include color keys for DMC threads.
Yes — every color on the key lists its DMC floss number. We keep color counts low enough that a typical pattern feels manageable, and any specialty threads are flagged on the listing.
14-count Aida is the default size shown on listings. Many PDFs include additional finished-size references for common Aida counts; when a bundle or older listing varies by design, the product page and PDF are the best source of truth.
On most patterns, yes — each listing notes whether a Pattern Keeper file is included.
Yes. The full chart is prepared for home printing or screen use, and the one-page reference is meant for a quick overview. Use “Actual size” or 100% scale when printing so the grid stays accurate.
Each individual listing shows the finished size at 14-count Aida when the data is available. Bundles may vary by design. For other counts, use this quick rule: stitch count ÷ fabric count = inches. A 140-stitch design on 14-count Aida finishes at 10 inches wide.
Many are. The catalog tags each listing with a difficulty marker — patterns labeled "Beginner-friendly" use fewer colors, simpler shapes, and avoid quarter-stitches or backstitch detail. We suggest starting there if you are new to the craft.
Yes. If you are unhappy with a pattern, contact us and we'll make it right. You can use the Refund Policy page or email the studio with your order reference; no story is required.
Try downloading the file again from your delivery email or Account → My Patterns first — sometimes the initial download is interrupted. If the file is still broken, send a screenshot through the Contact form and we'll help with a fresh copy.
Email the studio with the order number and the pattern you meant to buy. We'll help with a refund, credit, or swap depending on what is easiest for your purchase source.
If you bought while signed in, check Account → My Patterns. If you bought as a guest, use the delivery recovery page or contact the studio with the email address you used and the approximate purchase date.
First, check that your printer is set to "Actual size" (not "Fit to page" — that shrinks the grid and throws off the count). If it still prints off-size, send a photo and your printer model through Contact and we'll help troubleshoot.
No — ThreadingOurJourney is a digital pattern studio. Pattern listings and bundles are PDF downloads. You'll need to source floss, fabric, hoops, and needles separately. We never ship anything physical.
DMC floss is widely available — most craft stores plus Amazon, 123Stitch, and EverythingCrossStitch. For fabric, Joann's and Michaels carry 14-count Aida in basic colors; specialty colors are at 123Stitch or Stitched Modern. Our supply guide (linked above) walks through the full kit.
As a rule of thumb, your hoop should be 1–2 inches larger than the design's finished dimensions to leave room for framing. A 6-inch hoop fits most small designs; 8-inch handles medium ones; 10+ inches for the bigger pieces.
The supply guide above lists the studio's go-to starter kit: a 6-inch wooden hoop, 14-count Aida in cream or white, a size 24 tapestry needle, a small pair of embroidery scissors, and a basic floss organizer. That covers about 80% of first projects.
Yes — on a small handmade scale. Finished hoops, framed pieces, or one-off gifts are completely fine. What we ask: please do not redistribute or resell the pattern file itself, and please do not mass-produce finished pieces from a single design. For online marketplace sales, kits, classes, or anything larger than a small local craft-sale run, contact us first.
Please don't share the PDF itself. Patterns are licensed per stitcher. If your friend likes the design, buying their own copy or receiving it through the gift flow keeps the shop going.
Yes for small, informal settings — a stitch night, a community workshop, a one-time class. Please reach out before teaching anything formal or recurring; we'll usually say yes and may have a class-license option that works better than buying twenty individual copies.
We love seeing finished pieces! Share yours on Instagram and tag us — we re-share favorites in our stories.
Yes — once it's yours, stitch it however suits you. Color swaps, scale changes, partial stitches, adding initials or dates — all fair game. The pattern is a starting point, not a contract. Just don't redistribute the modified version as your own.
New patterns land every two weeks, with full seasonal collection drops aligned to spring, summer, fall, and winter. Start with our free pattern signup to get familiar with the PDF format and stay close to new releases.
We don't take direct commissions right now; our energy goes into the core collection and future shop features. If you have a pattern idea or collaboration note, send it through the contact page.
You can find us on Etsy, Instagram, and through our free pattern signup. The signup introduces our PDF format and keeps you close to new pattern drops.
No — we're a two-person digital pattern studio, not a retail shop or warehouse. Everything happens online from a small workspace filled with charts in progress, color notes, and real DMC thread pulls used to refine each palette by hand.